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How To Remove a Sales Channel On Shopify


how to remove a sales channel on shopify

One way Shopify store owners can increase sales and revenue is by deploying multiple online sales channels. This is an extremely effective way to reach new audiences and marketplaces with your Shopify products.


That said, coordinating a large number of different sales channels can be difficult for busy business owners. For example, you'll need to manage inventory levels across all of your channels, as well as juggle different shipping options and timelines.


This requires you to have a good understanding of how to add new sales channels and removing existing online sales channels. You also need to be aware of the potential risks associated with removing a sales channel. Here's a step-by-step guide to show you how.


Table of Contents

  • Chapter 1: How to Remove an Online Sales Channel From Your Shopify

  • Step 1: Log into your Shopify admin.

  • Step 2: Click on your store's Settings in the menu and then select the Sales Channels tab.

  • Step 3: Click the trash can icon next to the online sales channel you want to remove.

  • Step 4: Check the box that says you understand the risk of removing sale channels.

  • Step 5: Type in a reason for removing the sales channel from your Shopify account.

  • Step 6: Click remove.

  • Chapter 2: How to Add an Online Sales Channel to your Shopify Admin

  • Frequently Asked Questions (FAQ)

  • Conclusion


Chapter 1: How to Remove an Online Sales Channel On the Shopify App

There are many reasons why you might want to remove a sales channel. Maybe you're no longer selling on that platform, or maybe you want to consolidate your sales to one or two channels instead of spreading yourself too thin. Whatever the reason, removing a sales channel from Shopify is a relatively simple process and can be completed in just a few steps.

Step 1: Log into your Shopify admin.


Shopify Log in Screen

On desktop, go to the Shopify login screen to enter your username and password. Or, you can log in to the Shopify app on mobile to complete a similar process. Once you have logged in, you will be taken to your Shopify admin.


Step 2: Tap Settings in the menu and then tap Sales Channels.


Next, click Settings in your store's menu. Then, tap Sales Channels. This takes you to the part of your store where you can add or remove the online sales channels you want to use.


Step 3: Click the trash can icon next to the online sales channel you want to remove.



Once you're on the Sales Channels page, you'll see a list of all the sales channels you have for your store. To remove a sales channel, simply click on the trash can icon next to it.


Step 4: Check the box that says you understand the risk of removing sale channels.


After clicking on the trash can icon, a popup will appear asking if you're sure you want to delete the sales channel. Check the box that says you understand the potential disadvantages of removing online sales channels from your shop.


Step 5: Type in a reason for removing the sales channel from your Shopify account.


Shopify remove channel page

Next, you will be prompted to type in a written reason for why you are removing that channel from your Shopify store. You can go into as much or as little detail as you like. This is also optional, so you can skip this part if you like.


Step 6: Click remove.


Finally, click "Delete Channel" to confirm. Then, the channel you selected should be permanently removed from the list unless you add it back again. You may need to refresh the page to see your changes. If you change your mind and want to keep the channel, you can click the X next to the Delete Channel button instead.


Chapter 2: How to Add an Online Sales Channel to your Shopify Admin


In addition to learning how to remove an online sales channel, you also need to know how to add new ones. This helps you customize the shopping experience to your target market, whether you're running a retail business or a wholesale channel.


Step 1: Log into your Shopify admin.


On desktop, go to the Shopify login screen to enter your username and password. Or, you can log in to the Shopify app on mobile to complete a similar process.


Step 2: Click on your store's Settings in the drop down menu and then select the Apps and Sales Channels.


Next, tap Settings in your store's menu. Then, tap Sales Channels. This takes you to the part of your shop where you can add or remove the online sales channels you want to use.


Step 3: Search for the channel you want to use.


Shopify add sales channel page

Type the name of the channel you want to add to your Shopify. Scroll through the provided list to find a match. If you can't find the channel you're looking for, try broadening your search terms. If you still can't find the channel you're looking for, you can try contacting the Shopify support team for help.


Step 4: Click Add Channel


Finally, click Add Channel to complete the process. You will now see the new channel in the left sidebar, where it will stay until you manually remove it.


Frequently Asked Questions (FAQ) About Adding & Removing Shopify Sales Channels


What are the risks of removing a Shopify sales channel?


There are a few risks associated with removing a Shopify sales channel that may outweigh the benefits for some businesses. The biggest risk is that you could lose sales if that channel is a significant portion of your business.


Another risk is that you could anger or upset customers who frequently use that channel. It's important to weigh the risks and benefits of removing a Shopify sales channel before taking any action. Customer support can help you better understand the potential impact before you make the final decision to add or delete a channel.


Why is having more than one sales channel important?


Having more than one channel is an excellent marketing strategy because it allows you to reach a much wider audience to sell more business and wholesale products. It also gives you the ability to test different marketing strategies to determine which is the most effective and can help you build brand awareness and credibility.


For most businesses, diversifying your sales profile is a key component of success. Selling on only one or two channels is unlikely to generate enough business if you're not already a large organization.


Which sales channels should I put on my website?


More is not always better when it comes to adding channels to your site. Adding too many channels can make it difficult to manage your inventory and fulfill orders in a timely manner.


You want to have multiple, but there shouldn't be too many and you need to make sure they're the right ones for your products, audience, and business. It's important to consider which will work best for your business and your customers before adding them to your website.


You can see which sales channels other businesses similar to yours use to decide which online sales channels to use on your own website. Select sales channels that your target audience uses the most often or that will bring a lot of value to your online store.


You should also select sales channels that give you the opportunity to feature your product listings in the most attractive, effective way to drive the most sales. The most important thing is to make sure that you are using channels that are bringing in revenue and profit for your business.


Will I have to change my store settings before I can add a sales channel?


Some stores have certain eligibility requirements that make it necessary for you to adjust your shop's settings before adding a new channel. You can find instructions on how to do this in the help section of your store's admin panel.


Shopify customer support is also a good resource to check. If you're not sure if your store needs any changes, you can always reach out to the support team to ask questions and get guidance on how you can make the appropriate changes to your settings.


Can I add and remove sales channels on a Shopify hosted domain?


Yes. You can add and remove an online sales channel on a Shopify domain at any time. You can also add an offline channel, such as point of sale, at any time. If you remove one, any associated products and pages will also be removed from your online store.


Do I need a password protected storefront?


Having a secure shopping experience is a critical part of managing a successful online business. If you plan to sell products online, you will need password protection to ensure the safety of your customers' information and your proprietary data and intellectual property.


If you don't already have a password protected shop, this can be done before or after you learn how to remove sales channel. Shopify checkout options allow you to customize your storefront security at any time to add or update your password for a safer, more engaging user experience.


Does this work for the Handshake wholesale marketplace?


Yes. You can add and remove an online sales channel for your wholesale store by clicking on the Add Sales Channel screen. Then, click apps that you want to include on your shop tab, like your store's Facebook, your Amazon listings, or even a feed of your Instagram posts.


Conclusion


Shopify is an incredibly robust, diverse, and dynamic application designed to help businesses successfully sell retail products, wholesale products, etc. Learning how to add and remove an online sales channel from your Shopify is just one skill to have in your marketing toolbelt that can help you tailor your customer's experience. Browse our other helpful articles below to discover more.

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